Evidence

The right skills in the right place, around the clock, all year round

Evidence connects all of the planning for organisations that never close, from demand forecasting and capacity planning to staff scheduling and worked time. The result: better availability and quality, lower costs and a sustainable work environment.

evi · schedule · ward 4Blive
Sara is off sick tonight. Who can cover her 3–9 pm shift?
Evi is working
✓Knowledge agent · fetching schedule, agreements and authorisations
✓Analysis agent · 7 available · 3 meet competence and rest rules
✓Action agent · preparing a request to Amir K.
Proposal
Amir K. covers the 3–9 pm shift
right competencewithin working-time rulesasked for extra shifts
ApproveShow alternatives
logged · traceableyou decide
Trusted by leading care providers
Region VästernorrlandVård- och omsorgsanalysVästra GötalandsregionenErsta diakoniRegion Gävleborg
What you get

Results you can see in outcomes, the budget, the schedule and everyday work.

5–10%
efficiency potential

A realistic target once demand, capacity, finance and staffing finally connect, realised as savings or as more time with patients.

Optimised
resource allocation

Even out the workload and ensure a good work environment.

Better
access to care

When capacity is right-sized to demand, more time is freed up for the core work.

Time
back for managers and the organisation

Planning data is prepared for you, schedules are generated automatically and Evi handles sick calls and shift swaps. Managers lead instead of puzzle.

Sound familiar?

The questions every manager recognises

“We're over the staffing budget, and nobody can explain why.”
“We spend hours on the schedule, and it still isn't fair.”
“Everyone is short-staffed before summer. But are we even counting the same way?”
“This assignment just isn't possible with these resources.”

These aren't strange questions. There just hasn't been a shared picture to answer them with.

Built for organisations that never close

One platform, shaped around your everyday reality

One platform in two connected parts. Demand and capacity planning right-sizes the operation to demand, from the multi-year plan to this afternoon's occupancy. Staff scheduling and workforce planning turn the plan into shifts, changes and payroll.

How it fits together

One thread through all of your planning

From demand to worked time and back again, a little smarter every period.

  1. 01 · Demand

    Start from demand

    AI forecasts show demand before it's at the door.

  2. 02 · Activity plan

    A clear activity plan

    Detailed plans for every part of the operation.

  3. 03 · Capacity

    A capacity plan everyone understands

    Managers, HR and finance work from the same picture.

  4. 04 · Balance

    Optimised resource allocation

    Quality, cost and working environment in balance. Compare with the best.

  5. 05 · Staffing

    A proactive staffing plan

    Competence shortages surface months ahead, not the day before.

  6. 06 · Schedule

    Automatic schedules

    AI creates sustainable schedules with automatic change handling.

  7. 07 · Worked time

    Correct pay, no double entry

    Worked time flows straight to payroll.

  8. 08 · Improvement

    Continuous improvement

    Evaluating results and ways of working to keep getting better.


The next period starts with better precision
Why the whole flow

A plan is only worth something once it changes reality

The value of demand and capacity management isn't the plan itself, but the improvements it drives in appointment books, budgets, recruitment and schedules.

Plan
The demand & capacity plan
right-sized to patient demand

Appointment book plans

Appointment books reflect the activity plan and patient demand.

Budget process & allocation

The budget is built bottom up from demand and capacity, meets the organisation's financial limits and is then allocated where the need is.

Recruitment plans

Gap analysis shows months ahead which competence is needed, where and when.

Work schedules

Schedules built from the right-sized capacity plan, not historical standard staffing.

Working together with
Staff appointment booksSurgical plansFinanceHR & competence supplyScheduling
The platform

Agentic on the surface. Rock-solid underneath.

Agentic planning and execution

An agent framework, not a chatbot

Evi interprets the task and orchestrates specialised agents that fetch facts, analyse and act. Always within your rules, with a person making the call.

You, on web or in the app
Evi
orchestrates · interprets the task · picks the right agent
01 · Fetches

Knowledge agent

Retrieves facts, searches documents and data, and builds context for the question at hand.

02 · Analyses

Analysis agent

Interprets data, spots patterns, and produces scenarios and recommendations.

03 · Acts

Action agent

Carries out changes, kicks off processes, and reports back the result.

SchedulingHRPayrollBIDocumentsNational registries
✓ Human-in-the-loop✓ Policy & permissions✓ Logging & traceability✓ Memory & context
Technical platform

Secure, integrable and accessible, in the cloud or on your premises

Our standard delivery is a cloud service on Microsoft Azure that we operate, monitor and update. Where requirements call for it, we also deliver hybrid or on-premise.

99.9%
guaranteed availability
Azure
data stored in Sweden
REST API
open and documented
SSO + RBAC
federated sign-in, fine-grained permissions
08–17
support on business days

Delivery & operations

  • SaaS on Microsoft Azure as standard, with operations, monitoring, backup and updates included
  • Hybrid or on-premise where requirements call for it
  • New versions are verified in a test environment first; major changes are announced in advance

Web & mobile

  • Fully web-based, with no plugins, Java or local installs
  • Responsive web client for planning and administration
  • Mobile app for iOS and Android for staff

Security & data protection

  • Data is stored in Sweden and never leaves the EU/EEA
  • Customer data is separated per customer
  • Built for GDPR and the EU AI Act, with AI as decision support under human control
  • Information security management aligned with ISO 27001

Integrations

  • API-first: open, documented and versioned REST APIs (JSON)
  • Secured with HTTPS/TLS, OAuth 2.0 and role-based access
  • File flows via SFTP/CSV for systems without an API
  • Real-time, scheduled or batch to operational, HR, payroll and finance systems and data warehouses/BI
  • Monitored flows with alerts on failed synchronisation

Identity & access

  • SSO via SAML 2.0, OpenID Connect and WS-Federation
  • Entra ID (Azure AD) with MFA
  • Role-based access control (RBAC) by organisation, unit, competence, data object and function
  • Traceability and an audit log per user

SLA & support

  • 99.9% guaranteed availability per month, with service credits
  • Incidents classified A–D with defined response and escalation times
  • Support on business days 08–17 CET by email and the Evidence support portal
  • A dedicated Customer Success Manager and built-in contextual help
“Thanks to Evidence's understanding of healthcare operations and user-friendly solutions, the care unit managers conducted a more fact-based summer plan. We managed to collaborate better between wards, make more beds available, and create a better work environment within budget.”

See what it would mean for your organisation

We'll show you what it would look like with your own conditions.

Book a demo →